Автор: Eric Schaffer
Learn how to: Educate your organization about the importance of usability . Hire and coordinate usability staff and consultants. Plan the standards, design, and implementation phases. Retrofit a method that has added user-centered activities. Recruit participants for usability interviews and testing . Select the right staff and project to showcase—by timeline, user impact, and visibility. Evangelize, train and mentor staff, and support the community. Whether you are an executive leading the…